Reviews

  • 2.67

    718 pounds for a simple toilet change, with callout charge that was not relevant

    Posted 19 September 2025

    work scheduled for am 15/9/2025, from previous week. No show, no courtesy call until midday next day 16/9/2025, despite my son making himself available to oversee. Arrived within 30 mins, but immediately started a clock, despite spending time on the phone that was not associated with me. agreed no callout charge. Simply had to provide a basic toilet and remove the old. disappeared 3 times for parts. appeared disorganised, as was the inside of his van. Worked slowly, even with payment/invoice work. slyly added a 95pound callout as "sundries". I am an 88 yr old and did not spot that.
    Verified reviewer
    Job location: UB3
  • 9.67

    Excellent service!

    Posted 29 August 2025

    We recently called the company for what we thought was a simple leaking shower repair only to find after Will's investigation that it would turn out to be a much larger job than we anticipated. Admittedly the work was expensive but we cannot fault the service. The knowledge and expertise shared with us as customers was very helpful, they went above and beyond and all the work was explained accounting for previous installation faults that required correction. I would not hesitate to recommend this service. We have been left with a beautiful new shower and tiling installation.
    Verified reviewer
    Job location: HA3
  • 0

    Not to be trusted

    Posted 25 August 2025

    I have never in my lifetime ever felt the need to leave a bad review of a tradesman, and so I type this with a degree of sadness. I contacted the company asking that he attend my mother’s address to give a quote for a new shower. It was never to do any work, just a quote. I must add that my mum is 85 years old and in very bad health. I was told that there would be a call out charge which I accepted of 70.00. What actually ended up happening is that he spent around an hour at the property, doing no actual work and charged my mum £214.00!!!! This man cannot be trusted, avoid At all cost.
    Verified reviewer
    Job location: HA2
  • 10

    New Toilet

    Posted 22 August 2025

    They done a very good job, very pleased with them. They fitted it and it was perfect.
    Verified reviewer
    Job location: UB10
  • 9.33

    Plumber on a difficult job

    Posted 15 August 2025

    I called a plumber to carry out what I thought were two fairly simple jobs. The plumber arrived exactly on time and clearly knew what he was doing. On investigation one of the jobs proved much more complex than foreseen. The plumber worked out a good solution and fetched the necessary parts from a stockist. It took him quite a while to get the parts and complete a complicated installation. Everything is now working well. The plumber was at all times friendly and helpful. After he had finished he left everything clean and tidy. I would recommend this company to anyone needing a plumber.
    Verified reviewer
    Job location: SW15
  • 10

    Prompt and thorough

    Posted 28 July 2025

    They arrived promptly, diagnosed and sorted the issue for us - thank you
    Verified reviewer
    Job location: NW10

    Response from Allerco Plumbing and Heating

    Thank you Lucy, your review is appreciated 😁😁😁