Alford Plumbing & Heating Ltd
Southampton, Hampshire
Checkatrade member since October 201015
Customer Reviews
Write a review9.69 /10
Based on 36 reviews over the past 12 months
Quality of work
9.67
Reliability
9.69
Communication
9.72
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this company as professional, reliable, and friendly, highlighting the engineers' tidy work and clear communication. While a small number of reviews mention issues with scheduling or call-out charges, the vast majority are very satisfied with the quality of work and price.
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Reviews (437)
10 Great company for boiler service
Posted 1 day ago
Job location: SO32Easy to get hold of the reception team by phone and email which really helped coordinating the appointment. Lovely friendly and professional engineer. Quick invoice and receipt - Very happy with the service.Response from Alford Plumbing & Heating Ltd
We’re so happy to hear our team could provide excellent service! Thank you so much for your feedback.
10 Leaky cistern
Posted 31 May
Leaky cistern fixed. Very tidy worker.Verified reviewerJob location: SO31Response from Alford Plumbing & Heating Ltd
Thanks so much for reviewing us :)
- AAndrew S
8 Good company
Posted 05 May
We have used Alford 3 times and overall pleased with the service, easy to book, responsive and the plumbers were excellent. Let down however with a double cancellation due to other jobs overrunning which was extremely frustrating, but compensated and would use again.Verified reviewerJob location: SO31 10 Reliable first class service
Posted 21 April
Was notified of date and time of arrival, they were courteous and professional and did an excellent job of removing my heating exchanger obstructionVerified reviewerJob location: SO45Response from Alford Plumbing & Heating Ltd
Thank you so much for your feedback. We are really happy to hear our engineers did another excellent job!
10 Trustworthy and efficient firm.
Posted 21 April
As always, the engineer turned up when planned. Efficient and tidy boiler service undertaken at a reasonable price. The engineer went to look at another proposed task for a later date, but managed to conclude that on the same visit. I have no hesitation in recommending this firm.Verified reviewerJob location: SO30Response from Alford Plumbing & Heating Ltd
We appreciate your feedback and are thrilled to hear you had a great experience with us. Thank you!
10 Extremely reliable, highly recommended
Posted 23 March
Job location: SO15I have used Alfords for many years, they installed my boiler, bathroom and cover my regular boiler servicing. They are a company you can trust, very reliable and always provide an excellent serviceResponse from Alford Plumbing & Heating Ltd
Thank you so much for the lovely review.
Photos
Company Info
Owner
Mr David Alford
Ltd Company
16 years on Checkatrade
VAT Registered
Yes: 107516924
Alford Plumbing & Heating are a Hampshire based company specialising in Gas Central Heating and Renewable energies.
We offer up to a 12 year guarantee on all our boilers, subject to an annual service.
We have been established since 2005 and have built up a respected reputation within the industry. We pride ourselves on giving honest accurate advice and a value for money service.
With over 20 years’ experience within the Plumbing industry and a major utility, we can provide cost effective solutions to our customers.
Alford Plumbing and Heating are specialist Worcester Bosch Accredited installers which means We can give extended warranties on selected Worcester products.
We carry out all aspects of plumbing and heating works specialising in energy efficient heating systems and central heating routine maintenance and repairs. We can carry out power flush cleaning to maintain system efficiency.
We are Gas Safe Registered No: 218175 and can work on natural gas installations.
We are also PAS 2030 compliant which means we operate a quality management system and can undertake Green deal energy efficiency works
Main work undertaken:
- Boiler Installation & Repairs
- Central Heating
- Gas - Installation & Servicing
- Central Heating - LPG (Liquid Petroleum Gas)
- Central Heating Engineer
- Central Heating Upgrades
- Heated Towel Rail Installation
- Landlords Certificates & Safety Checks (Gas)
- Plumbing - General
- Power Flushing
- Radiator Replacement
- Radiator Valves
- Thermostats (Installed & Replaced)
- Showers - Installation & Repairs
- Solar Heating
- Solar Panels
- Stoves - Gas & Electric Supplied & Fitted
- Taps Added
- Under Floor Heating
- Water Supply Pipe Repairs
Please call the contact details above for more information.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since October 2010
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