Worst tiling job ever.
In the pictures taken, it is clear to see that he did not cut the tiles correctly resulting in chips and cracks in every single tile laid, this has meant I am having to fix this out of my own money.
He not only swore every time we had asked for the alcove to be done AFTER the quote was given bearing in mimd and he had come around to view and make sure that he can do the job properly.
When coming to the job, he was clearly unexperienced and did not want to complete the job at hand.
I had to make 4 separate trips to get more tiles on the day and he did not tell us th
Response from Alexandru Geroc
Thank you for your feedback, and I'm sorry to hear you were unhappy with the work carried out. I take pride in my work and always aim to provide respectful, honest service to every customer.
I'd like to clarify a few points. The tiles, including the glass row mentioned, were purchased before I saw the job. The glass pieces in question are not traditional tiles and can easily crack due to their shape and fragility when cut — even with the right tools, this is a common challenge and not always due to a lack of skill. I also adviced the customer husband to change the glass to something else because that was not meant to be placed there and we're not the correct shape either.
I only asked for more tiles once due to the natural unpredictability of tiling jobs, especially when complications arise. I understand how frustrating it is when expectations aren’t met, and I truly regret that this experience did not meet yours.
This is the first negative review in a very long time. I remain committed to doing my best on every job and always appreciate the opportunity to learn and improve.