Alexander's Carpet & Upholstery Cleaning
Newcastle upon Tyne, Tyne and Wear
Checkatrade member since November 2021
Services
- Carpet Cleaning
- Emergency Carpet and Upholstery Cleaning Service
Customer Reviews
Write a review10 /10
Based on 8 reviews over the past 12 months
Quality of work
10
Reliability
10
Communication
10
Reviews (79)
10 Sofa clean
Posted 09 October
Job location: NE16Excellent service ,very helpful did a perfect job for us thank you AlexResponse from Alexander's Carpet & Upholstery Cleaning
Thanks Nichola
10 10/10 MINT JOB!
Posted 02 September
Job location: DH8Alex was fantastic. He was very detail-orientated. We have been looking for an excellent carpet cleaner for the past few months, and we're so happy to have found Alex. He has made our carpets glow again, and we couldn't be happier. The whole experience was seamless from start to finish, and Alex has such a friendly demeanour. We will definitely be using him! 10/10 recommend.Response from Alexander's Carpet & Upholstery Cleaning
Thank you for taking the time to write this Roy, much appreciated.
10 A maestro
Posted 08 May
My two neglected and stained armchairs were restored to their former beauty. Alex arrived with an assortment of machines for different cleaning needs and he assessed from the beginning the different threads in the fabric of my chairs. This was an expert at work. He advised a pre-wash to remove grease. I was so delighted with the result I have booked him to clean my downstairs carpets. He was also very friendly and polite. Sincerely recommend him and his excellent workmanship.Verified reviewerJob location: DH110 Full house carpet cleaning
Posted 17 April
I used Alexander’s carpet cleaning for a full house carpet cleaning before I moved into to a new property. Alex had great attention to detail and I can already see the results in the carpets. He explained the process and was very knowledgable. I would definitely recommend him.Verified reviewerJob location: NE2710 Three seater and two seater sofa and footstool cleaned
Posted 16 April
Very professional job. Communication was excellent, checked beforehand to make sure the date and time were ok then rang to say he was on his way. No mess at all. Sofas were practically dry within an hour or two and looked really good. Would highly recommend his services.Verified reviewerJob location: NE1610 Carpet and sofas cleaned
Posted 19 February
Excellent service sofas and carpets look like new really took his time to do the job well.Verified reviewerJob location: NE43
Photos
Company Info
Owner
Mr. James Sommersett
Sole Trader
4 years on Checkatrade
VAT Registered
No
I’m Alex, I’m the owner of Alexander’s Carpet and Upholstery Cleaning. I’m a full member of the National Carpet Cleaners Association which means I have achieved a high level of experience and knowledge within the industry. Members provide the highest standards of service and professionalism within the industry.
“(NCCA) Members are required to abide by the Association’s Code of Practice, which covers such specifics as fair pricing, service, complaints procedures, liability and consumer protection, and is designed to ensure customer satisfaction at all times. All members are expected to provide a fair deal for their customers, summed up by the National Carpet Cleaners Association motto, “Service with integrity”.”
Your satisfaction is particularly important to me, so much so I guarantee it!
My business is built on attention to detail and doing things better than anyone else, my value is in my service and believe in quality and taking the time and extra steps required to achieve it. That’s why the person you speak to on the phone is the person in your home doing the work and the person who owns the business… That’s me!
Environmental sustainability is important to me. Traditional detergents are biproducts of the petrochemical industry and have suspected health implications which is why I’m a specialist in detergent free solutions. These solutions are sustainable, safe for our water courses and safe for your health.
“Cheap chemicals combined with DIY equipment and knowledge means chemicals are left sitting in your carpet, attracting dirt which means your carpets look dirty again very quickly.”
We are members of the Alzheimer’s Society’s Dementia Friends programme which is the biggest ever initiative to change people’s perceptions of dementia. It aims to transform the way the nation thinks, acts and talks about the condition.
Dementia Friends is about learning more about dementia and the small ways you can help. From telling friends about the Dementia Friends programme to visiting someone you know living with dementia, every action counts.
Services we offer:
- Carpets
- Rugs
- Sofas & Upholstery
- Hard Floors
- Stain removal
- Fabric protection (Scotch Guard)
We refurbish and refinish your:
- Stone floors
- Karndean floors
- Safety floors
- Polished Concrete floors
- Marble Floors
- All types of natural stone
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since November 2021
Individual checks
Identification
Proof of address
Financial
Qualifications and accreditations
County court judgement
Open source media
Business checks
Customer Reviews
Company trading history
Company duplication
County court judgement
Enhanced business check
Director checks