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Reviews

  • Tim H
    10

    Roof Replacement

    Posted 13 December 2025

    Small team of hard working and experienced roofers. Once work was started it was completed quickly and to great standard. Communication was great throughout. Highly recommend and great value for money.
    Verified reviewer
    Job location: NE28
  • 10

    Fabulous Job done

    Posted 25 November 2025

    I enquired about a quote from Adam for my tiled roof , he came out the following day & give me my quote which was a great price . The job was done the following week by a great group of lads who constantly kept me updated with what they were doing . The rubbish was all cleaned up off my garden & a great job done on the roof . Will highly recommend to family & friends
    Verified reviewer
    Job location: NE5
  • 9

    Very honest and reliable

    Posted 15 November 2025

    Alan came viewed the job gave us various options and an honest opinion which we took on board We gave him the go ahead and the work was complete within 2 weeks no mess and really happy with the job he done I would strongly recommend giving him a ring
    Verified reviewer
    Job location: NE5
  • 4.67

    2 x large Velux fitted in loft & flat roof replaced

    Posted 07 November 2025

    Great guy, great job, took quite some time & lots of chasing though to get a date in. We did ask Adam to do some other work but he never got back in touch. We're also still waiting for a receipt!
    Verified reviewer
    Job location: NE15

    Response from A.Jones Roofing & Building Contractors

    Customer has guarantee via email. We took time to complete jobs as getting windows in place and framing has to be perfect but complete in a day. Flat roof was completed in a day. And for the plastic roof we don’t deal with these as explained and couldn’t find a good enough replacement product. Therefore we would rather not do the job if not to satisfied standards. The low score is a bit of a low blow but there roofs are perfect and guaranteed

  • 10

    Felt membrane roof and general maintenance

    Posted 29 September 2025

    Firstly, Adam impressed us with his quick response in coming out to look at the jobs and then getting back to us with quotes (this has been our biggest issue, with builders/roofers not communicating with us). His knowledge and experience came across from the start. He then did a fantastic job replacing the roof on our large garden shed with a felt membrane, which was a very neat and professional job. He also did various maintenance jobs on the house roof; he was thorough in spotting problems, making suggestions and very efficient in sorting them out, and his prices were very fair.
    Verified reviewer
    Job location: NE43
  • D L
    8

    Disappointed.

    Posted 20 September 2025

    He came and surveyed the job requirement and made some good comments that encouraged us to place the job with him. He said he would come back with a price, but I had to chase him for the quote in writing/text, which he indicated would be by the end of the week. Didn't happen? I do wish contractors would say if they don't want the job. From my own engineering past, I'm fully aware that quoting doesn't always end in work, but it is courteous to inform the inquirer if you wish to decline. And that courtesy encourages future enquiries.
    Job location: NE15

    Response from A.Jones Roofing & Building Contractors

    customer said he wanted a email to confirm price otherwise he’s not going with us. Stated he had 7 companies out to look and couldn’t make his mind up. We sent quote and now this review because he can’t find email.