Reviews

Replaced Old ladder with drop-down wooden loft ladder

Overall disappointing experience and would not engage Ahead Loft Ladders for any further work in future and would not recommend them. I engaged ALL to fit a loft hatch and board our loft. It started off well with the initial visit for a free quote. David was very friendly and knowledgeable, and the quote seemed reasonable at the time given the high quality of work I was expecting. However on completion, the work was sub standard and lazy, especially for the price. David did revisit to correct most of the issues which was appreciated. Communication was also quite poor as David was hard to reach

Excellent work from start to finish. David installed - guess what - yes a loft ladder. He is kind of brilliant at it. Also very good at communication, and checking with us as he was doing the installation. Also I found his invoicing and payment methods really efficient. I would highly recommend David.

The fitter was a very busy man, so much so that he arrived at house at about 8pm to examine situation and provide a quote. Job was done aa week or so later and took about 2 hours. Cleaned up mess after job and clearly explained working of new ladder.

David was lovely, chatty and kept me informed with what was happening at all times. He and Aidan (hopefully spelt correctly!) were both professional, didn’t waste time and even made an effort to make friends with my dog who was a little nervous with all the work going on. Thanks so much guys - highly recommend.

David was helpful and gave useful advice when he quoted for the work. He and Aiden quickly completed the job and left everywhere clean and tidy.