Well, unfortunately, my Mum called this company from Coventry. This company is based in Redditch. My Mum has the onset of Alzheimers and this company took the p.
I didn't know about it until by chance I turned up at the house. New aerial needed, fair enough. Scruples, £85 call out charge so he had Mum by the nuts anyway. £320 final bill??? then to leave the old aerial on the front lawn and not take away . P take.
Use again, no. Would I have used in the first place, no. He was also really condescending to my Mum on payment quote" can you remember your pin number?"
Absolute c to be fair.
Response from Aerials & Sky Local Ltd
I pride myself on treating my all my customers with respect and dignity.
So I apologise if I Your mum was upset that I said ‘everyone forgets their PIN numbers’ but she was very happy with my service and even gave me a £10 tip
I am very confused with your complaint and abusive language as you didn’t choose to be present when I called to your mums house if you had concerns . I did exactly as I told your mum and she was very happy to have her tv working again when I had finished . I told your mum I would not take the old aerial away as I do to all my customers