Homeowner

Review a tradeHomeowner advice centreFind your expertSaved trades

Trades

Join CheckatradeAdvice centreLog in to member's area
Leave a reviewDownload app

Reviews

  • Felicity L
    10

    Excellent service.

    Posted 3 days ago

    AE contacted me almost as soon as I'd posted the job. The person I spoke to was pleasant and helpful without being pushy. The plumbers arrived the next morning and got straight to work. They were also pleasant and professional throughout. They identified the problem quickly. They made sure to explain exactly what needed to be done and what it would cost (which was very reasonable) before starting the work. They finished in under two hours and left the room tidy. They identified a non-serious problem with the shower that we hadn't noticed but did not push me to fix it that day.
    Verified reviewer
    Job location: CB24

    Response from AE Plumbing & Drainage

    Dear Felicity, All our engineers & customer service representatives try do best by all of our clients. Im pleased to hear of your satisfaction. Should you have any further queries please do contact us.

  • 10

    Good communication and prompt service

    Posted 5 days ago

    Prompt communication and service. Honest and upfront about potential costs. Arrived on time and able to fix the problem as had previously been discussed.
    Job location: N4

    Response from AE Plumbing & Drainage

    Dear Baker, Im pleased to hear our engineer has been able to resolve the issue for you. Should you have any additional queries please do get in touch.

  • James T
    7.67

    Stop tap fix and leak issue

    Posted 1 week ago

    AE Plumbing & Drainage contacted me very promptly after I logged the issue on Checkatrade. As this was an emergency, I appreciated their quick response and professional approach throughout. The issue was resolved efficiently, and the additional advice provided was extremely helpful and valuable. Mansoor is clearly very knowledgeable and experienced in his trade, taking the time to explain things and offer practical guidance. Overall, I was pleased with the service. Thank you!
    Verified reviewer
    Job location: EN5

    Response from AE Plumbing & Drainage

    Dear James, Im glad we have been able to resolve the issue on the same day you made a request. Should you have any additional queries please do call us.

  • 10

    Affordable, fast and such a nice team

    Posted 09 June

    We had a broken handle because it was from 1900s on our main water pipe and we had no water in the house anymore. I got their information from a friend that said so many good things about this company and I agree, I had an engineer out of hours and as emergency within an hour. The engineer was professional and so kind. He done even more than we needed and helped so much. We have now an easy new handle from this century and did free of charge a change on my toilet where now o can flush it much easier The price for all this was more than acceptable and affordable. Totally recommend!
    Verified reviewer
    Job location: HP1

    Response from AE Plumbing & Drainage

    Dear Roxana, Im pleased to hear of your satisfaction with our engineer & office team. We appreciate you recommending us. Should you have any additional queries please do contact us.

  • Teema L
    8.67

    Bathroom pipe leaks

    Posted 06 June

    I discovered a leak from a hot water pipe feeding the tap in my bathroom basin. I further discovered that the drainage pipe was also leaking, which would also require replacing. I contacted AE Plumbing & Drainage after they made contact with me through the Checktrade platform and they were able to get plumber out to me within the hour. The plumber (Mansoor) guided me through the work that was required and sourced extra materials promptly as he navigated through the job. The job was challenging due to the nature of wear and tear. The plumber completed the job on the day.
    Verified reviewer
    Job location: N17

    Response from AE Plumbing & Drainage

    Dear Teema, Im glad Mansour could resolve the leaks for you on the same date of contact. Should you have any additional queries please do get in touch.

  • James E
    10

    Drain unblocking

    Posted 05 June

    Drain chamber was full and backing up and managed to have Raphy & Mo come within 1-2 hours of enquiring to unblock the drain & provide insight on having it repaired. Quality service with the guys and would highly recommend using them!
    Job location: GU22

    Response from AE Plumbing & Drainage

    Dear James, Im glad the out of hours team could resolve the blockage and advise of further repairs. We appreciate your recommendation. Should you have any further queries please do get in touch.