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Reviews

  • Diane H
    9

    Outside drain blocked

    Posted 1 day ago

    Raffi was very prompt in both messaging and ringing shortly after my post and within a very short time repairman was here to assess situation. Discussed with me what needed to be done. Before any work started Raffi reviewed all costing even provided discount as first time customer. Drain was cleared quickly and efficiently. The service and customer focus was spot on and will definitely use again for any plumbing needs.
    Verified reviewer
    Job location: LU2

    Response from AE Plumbing & Drainage

    Dear Diane, Im glad you are satisfied with the works conducted & the engineer on site. We always provide a client with a quote prior to conducting any works and we are always transparent. We appreciate you leaving us a review.

  • Zeeshan M
    10

    Blockes Drainage

    Posted 1 day ago

    I had a great experience with Rafie. I contacted them over the bank holidays weekend and they booked me for the next day. They arrived in time, discussed the job and quoted me a fair price. they carried out the work within 2 hrs to a very high standard. I am pleased with the attention to the details and it is rare to find someone reliable and professional. I wouldn't hesitate to recommend them and will definitely use their services again.
    Job location: MK15

    Response from AE Plumbing & Drainage

    Dear Zeeshan, Im glad you are satisfied with the whole experience. I will ensure to pass this feedback onto both engineers that attended as I’m sure they would be thrilled to hear this. We appreciate you recommending us!

  • 10

    Blocked Drains

    Posted 1 day ago

    Rafie and Mo were very helpful, had a major clog sorted out very quickly and did a bang up job 10/10
    Job location: MK41

    Response from AE Plumbing & Drainage

    Dear James, Im glad we could resolve the blockage for you. We appreciate the feedback and you taking the time to leave us a review.

  • Miss M
    10

    Unidentified leak coming through my ceiling.

    Posted 6 days ago

    (sorry in advance for not remembering people's names) Chap on the phone was great - honest, straight-forward, reassuring. It was a bit chaotic on my end (sorry!) but he was very patient. Organised having a plumber out to me in just over an hour (perfect!) - and that man was just as fantastic. He came in, found the issue, explained it to me and said what was needed doing, then he did it, told me what he'd done, and then very politely left again. Chap on the phone walked me through sorting out the invoice, all straight-forward and easy to follow. All round excellent service. Highly recommend!
    Verified reviewer
    Job location: E4

    Response from AE Plumbing & Drainage

    Dear Miss Moore, Im pleased to hear of your satisfaction with the operator and the engineer which attended your property. We appreciate you recommending us. Should you have any further queries please do not hesitate in contacting us.

  • Michael M
    10

    Blocked WC / Drains

    Posted 6 days ago

    Highly recommend this company. Downstairs WC appeared to be draining slowly. On further inspection the drainage system was completely blocked. A free quote was provided prior to any further work commencing. What initially appeared to be a relatively straightforward issue turned into a 3 hour job. The issue was resolved and diligent inspection of drainage further down the road confirmed that all was well. The completed work also came with a guarantee which adds peace of mind.
    Verified reviewer
    Job location: SG17

    Response from AE Plumbing & Drainage

    Dear Michael, Im glad the team could resolve the external and internal blockage for yourself. We appreciate you taking the time to leave us a review. Should you have any further queries please do contact us.

  • 10

    Friendly, fast, good price.

    Posted 27 April

    The guys at AE always take good care of us. They pop over fast and at a good price. The engineers are knowledgeable, get the job done and are friendly too. Recommend.
    Verified reviewer
    Job location: AL8

    Response from AE Plumbing & Drainage

    Dear Thomas, Im glad you have put your trust in us and only contact us whenever you have an issue. We really appreciate your recommendation!