Reviews

  • 10

    Excellent service

    Posted 15 July

    They completed my repair and took time to professionally install my new washing machine. They were on time, friendly, polite and competent.
    Verified reviewer
    Job location: CR2
  • 10

    Top quality service in all areas of operation

    Posted 11 July

    We had a problem with the valve that controls hot water and heating. The work was carried out under our Diamond Service agreement. The engineer encountered some problems beyond the original issue. It turned into a longer job than anticipated over the course of a few days while suitable replacement parts were located. As ever with Wilgar, the work was completed to a high standard and with great professionalism. I cannot speak highly enough of this business. We have been clients for many years and I wholeheartedly recommend them to anyone who is any doubt about chosing a contractor.
    Verified reviewer
    Job location: BR3
  • 10

    Great staff

    Posted 25 March

    From the girls in the office, Sue Eve and Kimmy who always very helpful and knowledgeable, to all the engineers I can speak to a human, i get a text to confirm my appointment , then a text with a timeslot and i can even track the engineer when he on route.
    Verified reviewer
    Job location: BR5
  • 10

    Emergency work

    Posted 21 March

    A skilled courteous organised and clean technician, Joe,arrived the day after we put in a request, everything was explained work was carried out very professionally tidied up properly
    Verified reviewer
    Job location: BR2
  • 10

    Fantastic fast service giving peace of mind

    Posted 20 March

    Wanted to share my positive experience with AC Wilgar.. This is the third time I’ve used the company - this time for my boiler.. which suddenly stopped working. Made the call to the office and Paul came to the house and had it fixed within half an hour… Paul explained in layman’s terms what had gone wrong (I hadn’t had it serviced in a few years) and residue had built up. As a recently single mum with teenagers who need heating and hot water I was at my wits end in the morning wondering what to do. AC Willar’s speedy and friendly response was second to none and I would highly recommend.
    Verified reviewer
    Job location: BR6
  • 9.25

    Servicing a combi boiler and fitting a remote thermostat

    Posted 08 November 2024

    This company from office staff to engineer are good customer service, helpful, reliable and knowledgeable. I had an issue with invoicing initially but this was resolved promptly at the office by Sue. The engineer (Gary Wright) was very knowledgeable, answered questions, all work carried out with a positive attitude On the second visit for installing the thermostat, the engineers colleague was also helpful and calm showing me how to use new product.
    Verified reviewer
    Job location: BR3