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Reviews

  • 10

    Safe installation

    Posted 12 March

    First class installation of a new gas boiler by two very efficient fitters Cannot praise Andy and Billy enough Excellent clean up afterwards as though they had never been there I highly recommend A C Wilgar
    Verified reviewer
    Job location: BR2

    Response from A.C. Wilgar Plumbing, Heating & Cooling

    Thank you so much for your fantastic review! We're delighted to hear you were happy with your new gas boiler installation. Andy and Billy will be especially pleased to know their hard work, efficiency, and attention to leaving everything spotless made such a positive impression. Your recommendation means a lot to all of us at A C Wilgar. If you ever need anything in the future, we’re always here to help! -Eve Dowden Service Administrator

  • 10

    A.C Wilgar are a brilliant company with professional staff

    Posted 23 February

    Brilliant staff very polite, always respectful of property. Would highly recommend them.
    Verified reviewer
    Job location: BR1

    Response from A.C. Wilgar Plumbing, Heating & Cooling

    Thank you so much for the wonderful review! We truly appreciate your recommendation and look forward to helping you again in the future! -Eve Dowden Service Administrator

  • 10

    Severely Blocked Bathroom Sink

    Posted 03 February

    Offerred same day appointment by Wilgar's but we couldn't make it, given first slot next day. Plumber was polite and friendly and wore protective shoes. Identified a long term build up of scale, so replaced old trap and cleared pipe through wall. Flow was still not as expected so he got up a ladder and dislodged scale from the down pipe to hopper. I was surprised at what came out. Very thorough job water now drains immediately.
    Verified reviewer
    Job location: BR5

    Response from A.C. Wilgar Plumbing, Heating & Cooling

    Thank you for taking the time to leave such a detailed review. We're really pleased we could help get your bathroom sink draining properly again. It’s great to hear our plumber made a good impression and took the time to thoroughly investigate the issue and resolve the scale build-up. We always aim to carry out a complete job rather than just a quick fix, so it's wonderful to know you noticed the effort. We appreciate your kind feedback and are glad everything is now flowing as it should! -Eve Dowden Service Administrator

  • Andrew H
    10

    New boiler installation

    Posted 15 November 2025

    We contacted AC Wilgar for a quote for a new boiler. Their response was speedy and the quote very competitive. They sounded very friendly on the phone and we had no hesitation in giving them the job. The two engineers on the day were very friendly and professional. There was a mini setback when it was discovered that the first new boiler delivered had a dent in the front. They managed to get a replacement within the hour! We highly recommend them.
    Verified reviewer
    Job location: BR1

    Response from A.C. Wilgar Plumbing, Heating & Cooling

    Thank you for the wonderful review and recommendation. We're really pleased to hear that you found our quote competitive and our team friendly and professional throughout the process. While the damaged boiler on delivery was an unexpected setback, we're glad we were able to quickly arrange a replacement and keep everything moving for you. Our engineers will appreciate your kind comments. Thank you again for choosing A C Wilgar — we’re delighted you were happy with the service. -Eve Dowden Service Administrator

  • 10

    Excellent service

    Posted 15 July 2025

    They completed my repair and took time to professionally install my new washing machine. They were on time, friendly, polite and competent.
    Verified reviewer
    Job location: CR2

    Response from A.C. Wilgar Plumbing, Heating & Cooling

    Thank you for your lovely review! We're really pleased to hear that you were happy with the repair and the installation of your new washing machine. It’s great to know our team arrived on time and provided friendly, professional service. Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience. Thanks again for choosing A.C. Wilgar! -Eve Dowden Service Administrator

  • 10

    Top quality service in all areas of operation

    Posted 11 July 2025

    We had a problem with the valve that controls hot water and heating. The work was carried out under our Diamond Service agreement. The engineer encountered some problems beyond the original issue. It turned into a longer job than anticipated over the course of a few days while suitable replacement parts were located. As ever with Wilgar, the work was completed to a high standard and with great professionalism. I cannot speak highly enough of this business. We have been clients for many years and I wholeheartedly recommend them to anyone who is any doubt about chosing a contractor.
    Verified reviewer
    Job location: BR3

    Response from A.C. Wilgar Plumbing, Heating & Cooling

    Thank you for your wonderful review and for being a valued customer for so many years. We truly appreciate your continued trust in A.C. Wilgar. We're pleased to hear that our engineer was able to resolve the issue with your hot water and heating valve, even though it turned into a longer job while sourcing the correct parts. Delivering high standards of workmanship and professionalism is always our priority, especially for our Diamond Service customers. Your recommendation means a great deal to us, and we’re always here whenever you need us. -Eve Dowden Service Administrator