Reviews

  • 9.33

    Great customer service

    Posted 2 days ago

    Knowledgeable and efficient service, with a personal touch, great customer service from their main office, happy to help with other enquiries beyond the work being carried out.
    Verified reviewer
    Job location: TQ1
  • 9.33

    Damp Survey of Roof Timbers

    Posted 28 April

    We reached out to Active Services for a quote for a Damp Survey on a house we were buying after the Home Survey had found a leak in the roof and advised to contract a PCA Registered company to confirm any damage/rot to the timbers. Fran was quick to reply and a pleasure to deal with. She prepared a tailored inspection for us and gave the option for a targeted inspection of the effected area or a whole roof timber inspection. The damp survey was booked and completed promptly by one of their team and the reportgave us peace of mind in our purchase. I would definitely recommend this company.
    Verified reviewer
    Job location: TQ12
  • 10

    Damp survey and damp course injection

    Posted 19 January

    Active services surveyed and provided a detailed report on damp throughout my house. They injected a damp course throughout. Great workmanship/price and good prompt customer services. Many thanks to the team
    Verified reviewer
    Job location: PL3
  • 10

    Fantastic, high quality service

    Posted 16 January

    Active Services were brilliant from start to finish in treating a woodworm infestation for us. They provided a comprehensive survey report and clearly articulated expert advice. The team accommodated us very quickly and the works were completed to a high standard. The admin team were also fantastic with very good communication. We would highly recommend Active Services.
    Verified reviewer
    Job location: PL3
  • 10

    Professional, Reassuring service at a fair price.

    Posted 16 December 2025

    Fran on reception and Toby the surveyor couldn’t have been more helpful and professional and went above and beyond to ensure we were seen as soon as possible. We were given an accurate report of Toby’s findings as well. Such is a big relief knowing we can have our new bathroom flooring fitted with confidence of the flooring and any damage done from the leaks. Would highly recommend them to anyone.
    Job location: PL7
  • 10

    Efficient and professional, friendly and straightforward

    Posted 15 December 2025

    Arranged with no hassle, efficient and friendly office staff and surveyor, report arrived quickly after survey. Would recommend.
    Verified reviewer
    Job location: TQ3