Very poor, a simple job should take 30 mins, spent hours, of which quite a lot he was out of our house and charged us for, claimed different things were wrong but all we asked was for a new plastic pipe to be fitted. I would not recommend them to anyone, look elsewhere if you can.
Response from Actfast Solutions Ltd
Thank you for your review. I’m sorry to hear that you feel this way regarding the service provided.
To clarify, the job began with a leak originating from within your boiler, which we traced to a specific part. After quoting for the necessary repair, we discovered an electrical wire issue. We documented this with photos and videos attached to your invoice in our CRM system, as we needed to conduct thorough diagnostic checks to ensure your boiler's safety.
We take pride in our work and always aim to deliver the best for our clients. While we understand your frustration, we believe your review does not accurately reflect the effort and thoroughness applied to your situation.
Best regards,
Omar Goulbourne
ActFast Solutions Ltd