ACS Solar Ltd
Norwich
Checkatrade member since June 2023
Customer Reviews
Write a review9.92 /10
Based on 32 reviews over the past 12 months
Quality of work
9.87
Reliability
9.94
Communication
10
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this company for their professional, high-quality installations and exceptional customer service. The team is frequently described as polite, responsive, and tidy, with reviewers highlighting their helpful communication and reliability.
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Reviews (56)
10 Cutomer service that matches their quality service
Posted 17 July
We had 24 panels and 2 batteries installed and start to finish the whole team were very patient and polite with us despite our many questions and changes we wanted. They went above and beyond for us including a couple of repair works that they found and did not need to do but we are so greatful for. Honest reliable and had us up and running within 3 days including staying late and talking us through connecting to our energy company. I would recommend ACS all day long without hesitation.Verified reviewerJob location: NR610 ACS Solar Ltd. A Very proffesional and helpful Company
Posted 16 July
2 Engineers arrived on time on the arranged day. The inverter model was not familar to them but they worked in a proffesional manner and completed the work quickly. They were very polite and left the work area clean and tidy. ACS telephone support was further needed to initialise the system with the monitoring Company (Enphase). This was more difficult to achieve by telephone and took a number of days and some hours on the telephone to activate the inverter. The ACS agent I spoke to was very thorough in ensuring the work was completed sucessfully. I will be using this company again.Verified reviewerJob location: NR810 Installation of replacement battery
Posted 24 June
My battery was not functioning properly, the original installation company had gone into liquidation. A replacement battery was delivered. I telephoned ACS solar and they installed the replacement battery the same day and followed up by ensuring my system was correctly updated software wise. Their help, support and reassurance was invaluable. I shall most certainly use them again. They have followed up the installation by ensuring I can now track the generation of energy from my phone. I recommend them based on my experience wholeheartedly.Verified reviewerJob location: IP1410 Replaced solar inverter that had died after 11 years
Posted 16 June
I was contacted within a minute of the job going up on checkatrade yesterday late afternoon (a Sunday!), and they turned up early this morning (Monday) and fixed the problem within an hour. Really helpful guys, and lovely chap who did the work. Couldn't be happier!Verified reviewerJob location: NR710 Problem solving with solar battery
Posted 06 June
Job location: IP21ACS Solar Ltd were tasked with identifying problems left from a previous installer. They carried this out in a professional manner. Problems were quickly identified and efficiently carried out. Aron and his crew were most helpfull explaining the work that they were doing. I highly recommend this professional company.10 Removal of an old thermal system
Posted 20 May
Aaron had an urgent request from our energy supplier to remove old panels and decommission the system. This was completed at very short notice. The team who carried out the work, worked exceptionally hard and completed it with it a day. I would have no hesitation in recommending ACS SolarVerified reviewerJob location: NR8
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Company Info
Owner
Mrs Lorraine Allison
Ltd Company
2 years on Checkatrade
VAT Registered
Yes: GB456392860
ACS Solar is a family run business with over 10 years industry, We are specialise in the design, supply, installation and commissioning of renewable systems for domestic, commercial and industrial applications. Our innovative approach brings accessibility to sustainable energy for homes, commercial, education, retail and hospitality sectors.
All of our installations are fully engineered with all of the necessary equipment required to facilitate a first-class job. We design and install and if required look after it.
Do you need a fully operating Photovoltaic electrical generating system? We will design the system, install, and maintain it if needed. We use the best possible equipment currently on the market, ensuring the lifespan of your desired product will have a long life.
Our highly trained engineers have extensive experience in the field of renewable technology, ensuring you receive the highest quality product and customer service on the market. Following installation of the system, our engineers will commission the system so that you can start saving on your energy bills.
We have extensive experience to ensure you receive the best products and service. We also pride ourselves in customer service, we will listen and take on board any queries big or small.
This trade passed up to 12 Checkatrade vetting checks
Member since 2023
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