Reviews

  • 9.67

    Reasonable cost and professional service

    Posted 2 days ago

    My previous alarm maintenance company disappeared! Having seen Ace Alarms servicing my neighbours system I asked Jake for a quote. Service carried out yesterday professional and reasonable cost. I would be happy to recommend their service.
    Verified reviewer
    Job location: RH10
  • 10

    Family run local company that values its customers

    Posted 15 January

    I switched my home alarm to Ace after some really bad experiences with a local company that had been taken over by another much bigger one. Steve and his son Jake keep it simple, work quickly and cleanly and are very responsive to requests for support. Something I also like is that they are punctual. They are nice people and great professionals.
    Verified reviewer
    Job location: RH16
  • 10

    System upgrade

    Posted 18 December 2025

    Efficient, knowledgeable, and thorough
    Verified reviewer
    Job location: BN6
  • 10

    Excellent Service

    Posted 05 December 2025

    I spoke to Jake at 16:45 on the Wednesday evening and he kindly juggled his appointments and was on site soon after 08:00 the next morning. He carried out the repair to the magnetic door lock and then contacted me around 09:30 to confirm that the door release was now all working just fine. Thank you so much Jake I am hugely grateful!
    Job location: TN1
  • 10

    Ace Alarms

    Posted 01 December 2025

    The work was carried out efficiently, as agreed, on time and to agreed costs.. From the initial contact requesting help to delivering the operational alarm ACE Alarms provided an excellent service.
    Verified reviewer
    Job location: RH2
  • 9.67

    Excellent service from the start

    Posted 30 November 2025

    Having recently decided to switch the maintenance of our home alarm system, we contacted Ace and our experience was excellent from the start. A quotation was provided very promptly, which was extremely competitive, so we decided to go ahead. Jake and James were both very professional and did a thorough job of servicing and testing the system, thus providing peace of mind for the coming months. We feel secure in the knowledge that we can phone them if we have a problem and have no doubt that it would be dealt with efficiently.
    Verified reviewer
    Job location: RH16