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Reviews

  • 2.67

    Disappointed with service level

    Posted 2 days ago

    The person who responded to my emergency call-out isolated the problem so that I could use the rest of my water supply. However, they were unable to get the spare part required and left me to call the wholesaler. An alternative provider was able to source the spare part with no delay and install quickly. For a call-out charge of £150, I would have expected better service.
    Verified reviewer
    Job location: SK9

    Response from ABS Plumbing and Heating

    I'm very sorry you feel that way Joyce but I did source the correct braided hose directly from the manufacturer on your behalf. The hose was bespoke to that cistern. Whilst we carry an extensive range of parts, way more than any other trade and strictly follow manufacturers specifications we did not have that particular part with us. I'm pleased that you have resolved your issue to your satisfaction.

  • Kat T
    10

    Fixed leaky toilet

    Posted 1 week ago

    Declan came out the same day to fix a leak in my toilet. Great communication throughout including showing me videos of what had gone wrong and what he had fixed. Would definitely recommend.
    Verified reviewer
    Job location: SK9
  • 10

    Professional, reliable and trustworthy service.

    Posted 04 November

    I have used ABS Plumbing & Heating for many years and they have continued to provide a professional and reliable service. I would strongly recommend.
    Verified reviewer
    Job location: M22
  • Andon B
    10

    Boiler service and repair

    Posted 13 October

    Quick, reliable, and friendly service. Great job — will use again for sure!
    Verified reviewer
    Job location: M11

    Response from ABS Plumbing and Heating

    Thank you Andon for your kind words 🙏

  • SAEID M
    1

    flushing toilet

    Posted 04 October

    they just string you along, been waiting for 2 days, then he called me 30 min before booking time, I was all expected him, but he didn't turn up, I texted him and called him, he said he came but nobody open the door, absolutely ridiculous.
    Verified reviewer
    Job location: M9

    Response from ABS Plumbing and Heating

    I called this gentleman 20 minutes before I attended to let him know I was on the way. He said he would inform the people at the property. I was there on time, rang the bell at the barrier and got no answer, called him again, no answer. Didn't charge him

  • 10

    Boiler service

    Posted 20 September

    Declan is extremely reliable, friendly and knowledgeable. His communication is great. We have used him several times over the past years and would not go anywhere else!
    Verified reviewer
    Job location: SK4