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Reviews

  • 10

    Super .

    Posted 02 February

    From start to finish the process was prompt , smooth and completely simple to book and pay for . I recommend Able with doubt they will be brilliant .
    Job location: DE12

    Response from Able Group - Electricians

    Dear Michael, Thank you for taking the time to provide us with such amazing feedback! We are so grateful to hear of your experience and the service provided. We truly appreciate your custom and look forward to being of service again, should you require it in the future. Kind regards Sue Able Group

  • 0

    Avoid - hidden charges.

    Posted 30 January

    We called an electrician out for an intermittent fault with out upstairs lighting. The fault returned within 30 mins of the electrician leaving. We paid the fee for visit 1. We then called again and explained the fault was not fixed. A second visit was arranged with a 2nd electrician. We were advised on the phone and in email that the second visit was zero charge. They are now charging us £565 pounds for visit 2 as they are claiming it was a different fault. The fault was still not fixed.
    Verified reviewer
    Job location: KT12

    Response from Able Group - Electricians

    Dear Karen Thank you for taking the time to provide us with this review. Firstly, I would like to apologise that your recent experience has not been satisfactory, and I can assure you your feedback helps us with quality control and continuous improvement. As we are unable to locate your details from the information provided, could you kindly email us on: customer.relations@able-group.co.uk with your name, address and contact details and a thorough investigation into the issues you have raised will be completed. Best wishes Sue Able Group

  • 10

    Prompt service

    Posted 19 January

    Courteous receptionist. Prompt carrying out of work by a competent and very pleasant electrician.
    Verified reviewer
    Job location: DH8

    Response from Able Group - Electricians

    Dear Sheila, Your review is so great to read and I’m glad our engineer got this resolved for you! Thank you for your custom. Best regards Sue Able Group

  • 9

    Great result

    Posted 16 January

    I don't mess with electrics but when my washer suddenly stopped working I thought I've got a big expense, but after checking the plug it was evident that this was at fault and hoped that this was the only problem. The electrician checked the socket and circuit and put on a new plug and whilst it was a simple job he put my mind at ease and thankfully the washer was back up and running saving me further expense. He was prompt and courteous and will use again.
    Verified reviewer
    Job location: NN8

    Response from Able Group - Electricians

    Hi Sue, Thank you for taking the time in leaving your review. We are so pleased to hear our engineer was able to resolve your issue! We look forward to being of service in the future, should you require it. Kind regards Sue Able Group

  • 10

    electric oven

    Posted 16 January

    we used able group electricians when we were let down by another company, we were informed of the price before hand and was told the electrician would be with us the next morning between 8 and 12, he arrived at 8 which was excellent he was very friendly and fitted our electric oven with no fuss after he left we had a problem with the door and he came back the same day to have a look, as it turned out it was a fault with the appliance not the fitting we couldn't be happier with the service we received and would recommend them to anyone.
    Verified reviewer
    Job location: RM12

    Response from Able Group - Electricians

    Hi Steve, Your review is so great to read and we are so grateful to hear of your experience and the service provided. Thank you for your custom. Best regards Sue Able Group

  • 9.67

    On time and within 24 hours from phone call

    Posted 16 January

    My experience was brilliant the electrician arrive within his time slot and started straight away plus gave me an estimate before he start he completed the work within the estimate and left everything clean and tidy. It was a pleasure to use your service next day electrician arrived so took less than 1 day for job to be completed.
    Verified reviewer
    Job location: CB25

    Response from Able Group - Electricians

    Dear Lin, Thank you for taking the time to provide us with such amazing feedback! We are so grateful to hear of your experience and the service our engineer provided. We truly appreciate your custom and look forward to being of service again, should you require it in the future. Kind regards Sue Able Group