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Reviews

  • 10

    Problem with burglar alarm sounding for no reason

    Posted 25 September 2024

    Whilst my son was away, his burglar alarm was sounding for no reason. Tried to stop it by keying in the code - no joy. Got First Choice Security's details via Google / Checkatrade. Phoned at 3.38 pm. Josh was very friendly and helpful. Sent him photos and he made some suggestions - trying to help me sort it to avoid a call out fee. Sadly, these tips didn't work and he sent an engineer. Zak arrived at 4.50 pm - friendly, efficient and confident. All sorted by 5.00 pm - less than 90 minutes from first contact. First Choice Security is an apt name for a company offering such good service
    Verified reviewer
    Job location: SG5
  • 10

    fixed our electric operated gates

    Posted 01 August 2024

    Turned out the next day, ordered materials to rectify problem, returned when parts arrived and carried out the work
    Verified reviewer
    Job location: SG5
  • 10

    Quick reply

    Posted 08 March 2024

    The company replied very quickly by email and I was able to ring them for further information soon after.
    Verified reviewer
    Job location: LU7
  • 10

    Emergency repair to garage door

    Posted 05 March 2024

    Extremely friendly and helpful. They tried hard to solve the problem over the phone to save the call out fee. However the engineer had to come. Very polite and professional. Worked hard in the rain and sorted the problem in an hour. I will be setting up a service contract with 1st Choice as I know they are reliable and won't rip you off. Very happy ( and grateful) for their work.
    Verified reviewer
    Job location: MK14

    Response from 1st Choice Security Systems Ltd

    Thank you for your feedback. We were pleased we were able to help and we look forward to servicing your garage door yearly. Kind Regards 1st Choice Security Systems Ltd

  • 10

    Gate installation.

    Posted 14 February 2024

    I contacted 1st choice security for some new gates. James came out and did a site survey. Christine and charlotte in the office were great with the communication and updates and we received the quotation from Joshua extremely quickly. The job was completed at a high standard and I have taken out there yearly service plan.
    Verified reviewer
    Job location: MK8

    Response from 1st Choice Security Systems Ltd

    Good Morning. Thank you for the positive feedback We are pleased you are happy with the service and we look forward to the future business. Kind Regards 1st Choice Security Systems

  • 10

    Replace faulty key pad on electric gate

    Posted 09 February 2024

    Barry, the engineer, replaced the faulty key pad in bad weather, cleaned up where the old pad had been and was polite throughout. Highly recommended. Ian Dabney
    Verified reviewer
    Job location: MK17

    Response from 1st Choice Security Systems Ltd

    Thank you for your feedback. We are pleased you have been happy with the service you have received. Kind Regards 1st Choice Security Systems