Josh D

Reviews (1)

• D & E HOME REPAIRS LTD
  0.33

  Poor communication and no follow-through after payment

  Posted 14 October

  Very disappointed with the lack of response after paying £100 for a low water pressure “survey”. It was brief and no info was provided until I chased. I confirmed on 24/09/25 that I wished to proceed with the recommended booster pump and followed up on 29/09/25 and 07/10/25. I also asked for reasonable clarification on the pump choice given the cost. As of 14/10/25 (almost 1 month!), there has still been no reply. This has delayed resolving the issue and may mean paying another plumber to repeat the survey. Poor communication, no follow-through, and not the professionalism I expected.
  Verified reviewer
  Job location: N19