Sharon G

Reviews (1)

• Luxury Carpets Trading Limited
  0

  >>> BE WARNED <<< Did not honour their written quote and wasted my time 😠

  Posted 15 September 2025

  This company applied to quote me for a carpeting job and provided a written quote. I accepted the quote and had the old carpet removed in readiness for them to come and fit the carpet. When I went to their shop today to book the job, the boss told me the quote was not high enough and that he wanted to charge me an additional £350. He said the person who came to quote me was not a full-time member of staff & had stood in for him when he was on holiday. Regardless of this, it was their mistake and they should have had the integrity to honour the quote they gave me. I am really dissatisfied.
  Verified reviewer
  Job location: WD6