Abhishek A

Reviews (1)

• Atlas Electrical
  1

  Not customer centric. Non punctual.

  Posted 4 days ago

  Ben is a competent technician. However, the rating is one star because 1) not arriving on time nor intimating about the delay 2) not customer centric: never asks customer preferences, On Punctuality: Ben didn't arrive on his chosen time slot between 10-11am on the day, nor provided an udpate on this arrival time. When I rang at 11:35, he provided the arrival time. Customer centric: Customer choices, preferences goes for a toss, Ben is oblivious to them. While relocating an EV charger, he installed the charger right on the front wall adjoining the main entrance.
  
  Verified reviewer
  Job location: DE21