Bethany S

Reviews (1)

• GK Plumbing & Heating
  6.33

  High quality work but poor communication

  Posted 16 December 2025

  GK plumbing completed a full bathroom renovation I cannot fault the quality of the work completed, Ian and Lucas did a high spec job with great attention to detail. However do not be taken in by Russ, all he is is a sales manager, not a project manager. Communication when he is trying to win your job will be faultless, rapid responses, answering all your questions But once he has your deposit don't expect to hear from him. Comms will fall of a cliff, I only received updates after multiple chases. The team was changed with no warning, he attended the start of the job 10 days after it started
  
  Verified reviewer
  Job location: OX11