
Rebecca B
- Jobs booked
- 3
- Reviews
- 2
Reviews (2)
Rick Rollers
1 Disappointment - verbally agreed but then no follow up or response
Posted 28 August
Rick was the first to respond to the created job and came round promptly to view. We verbally discussed everything including the quote with him having availability between jobs for that same week. To protect both sides, we asked him just to follow up with a written final quote that evening and we could then confirm him coming that week. However, we never received this quote. I tried messaging him to follow up and no response. It has now been a week and a half and still nothing. Some courteousness to respond changing his mind would have been appreciated instead of ignoring us.Verified reviewerJob location: RH10Trelivings Tree Surgery & Garden Care
10 Hedge trimming
Posted 04 March
Rudi replied to my request to trim back a hedge straight away offering to come over and have a look now. He kindly completed the work then and there. He was considerate to keep checking how much we wanted off as we are putting a fence up, so needed enough off without showing any holes in the hedge behind. Many thanksVerified reviewerJob location: RH10