
Vita K
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Reviews (1)
A Star Locksmiths
2.33 Frustrating, helpless
Posted 08 May
Following the lock replacement, we experienced issues with the front door opening and closing properly. Prior to the visit, the door and lock were operational, although there may have been some existing alignment issues. After the new lock mechanism was installed, the door became significantly more difficult to use and, in our opinion, the work appears to have worsened the existing issue. The locksmith advised that the problem was due to door alignment rather than the lock installation itself. A refund was offered subject to return of the lock. We didn't want this locksmith to returnVerified reviewerJob location: NW5